Reputation Management Software

Reputation Management for Franchises

Protect your brand across every location while giving franchisees the tools to grow and manage their local reputation.

14-day free trial. No credit card required.

Why reputation management matters for franchises

Managing reputation across a franchise network means balancing brand consistency with local performance. The right approach gives franchisors the oversight they need while empowering each location to manage its own reputation.

Protect your brand

Maintain a strong, consistent reputation across the network while protecting the standards customers expect from your brand.

Maintain network oversight

See how locations are performing, identify issues, and keep a pulse on reputation across your franchise network.

Empower your franchisees

Give franchisees the tools to manage reviews, respond to customers, and grow their reputation in their local market.

Protect your brand everywhere

Your reputation is shaped by every franchise location. Keep reviews and responses aligned with your standards so customers get a consistent impression of your brand wherever they find you.

  • Maintain a consistent brand presence across locations
  • Keep review responses aligned with your brand
  • Protect the reputation you've built as you grow

Give franchisees local control

Empower franchisees to manage their own reputation without losing visibility at the brand level. Each location can stay on top of reviews and customer feedback in its own market.

  • Give franchisees tools to manage their own reviews
  • Let local teams respond directly to customers
  • Maintain oversight without managing everything for them

Keep a pulse on your network

See how reputation is performing across your franchise network and quickly identify locations that need attention, without checking every location individually.

  • Compare performance across locations or regions
  • Identify gaps and opportunities quickly
  • Make smarter decisions with real review data

Help every location succeed

Use reputation insights to support franchisees, share what is working across the network, and give underperforming locations clearer direction for improvement.

  • Learn from your strongest franchise locations
  • Identify where additional support is needed
  • Strengthen reputation across the entire network

More ways LocalImpact helps

Supporting the systems that make franchise reputation management easier at every level.

Keep locations aligned

Use consistent review messaging and responses to strengthen your brand across the network.

Give teams the right access

Give franchisees and team members access to the locations and tools they need.

Keep reviews flowing automatically

Automate review requests for each location without relying on manual follow-up.

Scale without adding workload

Manage a growing franchise network without adding more reputation management work for your team.

Whether you have 5 or 500 locations, manage them all effortlessly from one dashboard.

The impact of better reputation management

See what businesses achieve when they take control of their online reputation.

Sachdev Orthopaedics Grew from 12 to 235+ Google Reviews

Alyssa Kautz
Medical Assistant
Read full story
Before
5.0
12
Reviews
After
5.0
235
Reviews

How First Choice Collision Increased Google Reviews by 84%

Rob Edmunds
General Manager
Read full story
Before
4.8
152
Reviews
After
4.8
285
Reviews

Healthy Homes Inspection Services Increases Reviews by 825%

Mike Dilger
General Manager
Read full story
Before
5.0
40
Reviews
After
5.0
372
Reviews

Designers Furniture Achieves 130% Surge in Reviews

Olga
Office Manager
Read full story
Before
4.8
168
Reviews
After
4.8
386
Reviews

Mountain Fire Wheels Sees a 475% Lift in Reviews with LocalImpact

Mounir H.
Sales and Marketing Specialist
Read full story
Before
4.6
85
Reviews
After
4.8
488
Reviews

Sierra Mattress Company Boosts Reviews by 200% with LocalImpact

Matt Freeman
Co-Owner
Read full story
Before
5.0
100
Reviews
After
5.0
225
Reviews

Red Baron Skyrockets Reviews by 625% with LocalImpact

Jared Parker
Owner
Read full story
Before
5.0
16
Reviews
After
5.0
116
Reviews

Elopements of Nashville Increases Reviews by 400% with LocalImpact

Michael Blair
Owner
Read full story
Before
5.0
50
Reviews
After
5.0
250
Reviews

Everything you need to manage franchise
reputation at scale

Give your team the tools to protect your brand, support franchisees,
and grow your reputation across the network.

Automated review requests

Send review requests automatically for every location, saving time and keeping reviews flowing.

Automatic AI review replies

Automatically respond to positive reviews with personalized, on-brand AI replies.

Account-wide templates

Keep email and SMS messaging consistent across your franchise network.

Track local competitors

Compare each location against competitors in its local market.

Insights and recommendations

See which locations need attention and get recommendations for what to improve.

Review widgets

Showcase your best reviews to build trust and attract more customers.

Frequently Asked Questions

Franchise reputation management helps franchisors protect and grow their brand reputation across the network while giving individual franchise locations the tools to manage reviews and customer feedback in their local markets.
Yes. Each franchise location can have its own dashboard and login to manage reviews, ratings, and reputation activity, while franchisors maintain visibility across the entire network.
Yes. Franchisors can view performance across the network from one account, compare locations, identify issues, and see where attention or support is needed.
Review requests can be sent automatically by email and SMS for each location, helping franchisees generate a steady stream of local reviews without manual follow-up.
Yes. Account-wide email and SMS templates help maintain consistent messaging across locations while still allowing franchisees to manage their local reputation.
Yes. Competitors can be tracked at the location level, so each franchise can compare its reputation against businesses competing in its own local market.
Track reviews, ratings, response rates, and other key reputation metrics across your network. Compare locations, spot performance gaps, and get insights and recommendations to see where attention is needed.
Franchise plans start at $99/month for up to 3 locations, with additional locations available for $20 per location per month. Contact our team if you have a larger franchise network or want to discuss the best setup for your business.

Start seeing results this week

Get set up in minutes and start protecting your brand while helping every franchise location grow its reputation.